This will make customers like and come to your store often

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Now, we can set up a chatbot that can respond 24 hours a day, without breaks, without holidays. We only need to prepare a closing script and arrange the flow in the chatbot system. 3. PERSONALIZE CUSTOMER Every customer has different problems and needs . Don't treat them like robots. Try to get to know and understand them. Ask what the problem is and give them the best solution to help them. This is also one of the closing techniques to persuade customers to buy our products. 4. WELCOMING If you are a founder who has your own physical store, you can create unique and attractive decorations to create a comfortable atmosphere.


and they will even go viral and invite more of their acquaintances. 5. GRATITUDE “Thank you, sir, for buying our products, see you again!” This sentence is simple but very meaningful! Customers will feel more appreciated. We ebay database can also give discount coupons as appreciation , so that they will buy from us again in the future. 6. FOLLOW UP Don't forget to ask them about their experience after doing business with us. Provide a feedback form or survey form , so we know what they like, and how to improve our service.


This way, we can get to know our customers better, and what they need from our products. 7. COMPLAINT HANDLING If a customer complains, don't be afraid. That's normal. We need to calm the customer down, have a good discussion and take their feelings into consideration. We try to understand what they don't like, and try to give them a solution . These are some of the techniques you can use to increase repeat orders, build loyal customers for a long period of time, and get positive reviews. Not only that, we can also increase sales and business profits.