Traditional methods of monitoring the work of managers

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Traditional methods of control include listening to calls, checking CRM filling and analyzing reports. Managers try to track the efficiency of their teams, paying attention to the key stages of lead processing: initial contact, qualification, handling objections, closing the deal.

Often such methods include:

Call listening : Managers can selectively listen to italy mobile database call recordings to assess how effectively a manager handled a customer request.
CRM analysis . Filling out customer cards in CRM allows you to evaluate at what stage a deal was lost and what actions were taken to work with the lead.
Conversion reports and metrics : Conversion reports help you identify weak points in your sales funnel .
Although effective in some cases, these methods have their limitations.

Limitations of Traditional Control Methods
The main drawback of traditional methods is their inefficiency with a large number of leads. The manager cannot control all the calls and meetings of managers, and random checks do not give a complete picture. The human factor also has an impact: managers can hide errors or incompletely fill in the data in the CRM.