The Real Secret to Getting Customers to Accept Virtual Selling is Asking

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Jeb, you don’t understand. I hear those same words every week, in every Virtual Selling Training session. They say, “Our customers prefer to communicate through email.” Or, “It’s really hard to get our customers on video calls.” Or, “Our customers prefer to meet face-to-face.”

I’ve heard it all. There are a thousand excuses and justifications for why salespeople can’t do something.

“Our buyers are different.”
“It doesn’t work like that in our industry (company, culture, country).”
“The buyers we deal with won’t get on a video call.”
“My customers only meet face-to-face.”
“The buyers in our industry just commoditize us.”
It’s mostly BS. Just lies, excuses, and delusions that sales bangladesh telegram data professionals throw out to justify their fear of a particular tool or technique. It’s easier to blame it on their customers than to look in the mirror.

So, let’s just cut to the chase. The people you call on will happily schedule and jump on virtual calls with you. You just have to ask.

How do I know? Because, there are real stories everywhere, about how customers quickly adapted to virtual selling.

Think about it: During the coronavirus pandemic, no one had a choice and we quickly adapted to virtual sales calls. Or, how many times has a customer demanded that you visit them right at that moment? Yet, when you explained that it was impossible for you to get there, they managed to work it out with you on a virtual call.