Forgot your password? for Windows and SAP

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Finally, users can reset their password themselves

The IT world is constantly faced with the task of making processes more and more secure. In 2019 alone, data breaches cost the USA 8.19 million US dollars. In 2018, this figure was 7.91 million, and in 2017 it was even 7.35 million US dollars. The trend is rising.

Those who are already working on securing their IT processes and adapting them to current security standards have an advantage. Companies often spend a large part of their budget on making their network more secure by integrating expensive firewalls into the network infrastructure and conducting regular penetration tests.

This certainly plays a significant role in IT security, but the human factor is often ignored. A malicious third party often manages to find out a user's password by contacting the service desk and pretending to be a specific user who has forgotten their password. The service desk employee assigns the new password and the door is wide open for the burglar.

A situation that even the most expensive firewall cannot protect against in 2020 cambodia gambling data and that could be completely avoided if no service desk was involved in resetting passwords.

FastPass is a password self-service solution that allows users to reset their password themselves. This is done via a so-called enrollment, with which the user identifies themselves within FastPass and answers the so-called challenge responses (personal questions). If a "Monday morning blackout" occurs, i.e. if the Windows password is forgotten, FastPass is there to help. Without a helpdesk employee having to be involved.

Instead, the user now has the tools to free themselves from the embarrassing situation, because access to the self-service client is right where it all happens: the Windows login screen. If the user clicks on the client panel, a secure kiosk session opens in which they can answer their previously defined questions and assign themselves a new Windows password.

Thanks to the so-called traffic light function, even password guidelines that are difficult to internalize are no longer a problem, because the user can find them displayed in red under the input field for their new password. If a new password is now entered, the guidelines turn green one after the other depending on how well they comply with the guidelines. If all the rules are met, the new password can be set and the user can log in and start working.

In addition to the security aspect that no second person is involved in this process, this gives the user a huge helping hand and even relieves the burden on the service desk, whose resources are therefore no longer burdened by forgotten password requests.