It shows as well. Speed obviously depends on many factors, but tests show that websites hosted by ScalaHosting can be loaded within 0.3 to 0.6 seconds, making the provider one of the fastest on the market.
Uptime
ScalaHosting’s sysadmins have invested a lot of time into ensuring their customers’ websites are online for as much of the time as possible. The cloud infrastructure powering Scala’s VPS solutions is a good example.
The virtual servers are deployed on a vast network of physical machines. If one of the nodes fails, the rest will take up the slack and keep downtime to a minimum. ScalaHosting are confident that this, coupled with other saudi arabia telephone directory precautions they’ve taken, will do the job.
So much so that they advertise a 99.9% uptime guarantee on their website. Unlike other hosts, they have included it in their terms of use, along with the refund rates you’re eligible for in case they fail to keep their promise.
Customer Support
ScalaHosting’s technical support team can be reached via live chat and tickets. There is no phone support, which may be considered a disadvantage by some.
However, an abundance of communication channels means nothing if the support agents aren’t responsive and quick. ScalaHosting’s techies are among the best on the market in that respect.
The company promises that live chat inquiries receive a response within the first 30 seconds, while the first reply to your ticket can be expected within 15 minutes of its submission. No other company is bold enough to make such claims, and the best thing is, there seems to be some substance behind them.
ScalaHosting’s pages on platforms like Trustpilot are awash with five-star reviews, and most of them revolve around the quality of ScalaHosting’s customer support, which, according to many, is exceptional.
Pricing for ScalaHosting’s Web Hosting Plans
ScalaHosting’s shared plans provide a very accessible way to start a new blog. Dubbed “Mini,” their most affordable package costs just $2.95 per month on a three-year cycle. It’s cheap, but it’s also deployed in a shared environment.