What are the features of a sales support system for agents?

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The sales support system for agents has functions such as agent-only websites, message boards, creation of inquiry forms, search and download of materials, creation of questionnaires, e-learning, activity evaluation points, and various analyses.

Dealer-only websites and bulletin boards are often used to gather information about products and promote the sharing of know-how. Bulletin boards also allow you to ask questions to the agent's staff, so they can be used to eliminate any concerns you may have.

Activity evaluation points are used to evaluate rich people database the activities of sales agents. For this reason, the target users are different from customer management systems. The fact that the point system makes it easier to maintain motivation will be a major benefit of introducing it.

In addition, by utilizing e-learning, you can gain knowledge about the products. For those who want to improve their skills, this type of system will be attractive.

Points to consider when choosing a sales support system
When introducing a sales support system, it can be hard to decide which one to choose. In this article, we will explain the points you should keep in mind when choosing one.

Cost performance
Cost is the most important consideration when implementing a system. There are many things to be concerned about, such as how much the tool usage fee and implementation costs will be, how much additional fees will be incurred for additional development or option use if you continue to use the system, and how much the consulting fees for implementation will be.