Although experts draw a blurred line for the beginning of the candidate experience, there is a more defined ending point. A candidate turns into an employee on their first day in their new position. The onboarding process acts as a transition time from the candidate experience to the Employee Experience.
What do candidates really want from the candidate experience?
Although the candidate experience at Zappos will be very different from the candidate experience at Apple, candidates for both companies have basic expectations that all companies should address from the beginning of the recruitment process.
Communication: What platform(s) will communication be coming through? How quickly are responses needed?
Presumptions: What do applicants anticipate during the recruitment process? What would be algeria phone number library expected of them if they were offered the job? What overarching expectations does the company have for all candidates? When do you anticipate to fill this role? On the other hand, what can they expect to gain from this recruitment process?
Transparency: What is it honestly like to work for your company? Where does their application stand?
Is structure important, or should each experience be customized to the individual?
A structured process is crucial to the candidate experience. Each applicant for a role should go through the same application process, receive communication in the same manner and be asked the same questions during the interview. This will not only help you choose between candidates on a fair playing field, but will also give you the opportunity to evaluate which aspects of your candidate experience are working wonders and which aspects could use a second look.
When does the candidate experience end?
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