Therefore, SO NICE began to cooperate with Omnichat to promote LINE conversational sales. Through the binding and tracking mechanism of the Omnichat system, as well as the advantages of deep connection with the e-commerce membership system, it creates a channel for store sales staff to easily contact customers. .
Mr. Li: "What system I am looking for and what functions I need are all inspired by thinking from someone else's perspective - if I were a guest, what would I want?"
Why are SO NICE stores so cooperative with the OMO policy? Mr. Li: , you just want to make money!
Currently, 60% of SO NICE LINE official account friends have sales services at designated stores.
Whether it is driving customers to download the APP or further italy email list inviting customers to bind LINE accounts, SO NICE's front-line store staff have played an important role.
Many bosses have been slow to implement OMO because they are afraid that store staff are not motivated enough or that it is difficult for senior staff to get started with the new system. I asked SO NICE Mr. Li why after promoting the OMO policy, the stores are willing to actively cooperate in its implementation? Mr. Li said frankly: " The purpose of working is to make money! The performance bonus and profit sharing system must be fair. The system design has incentives for them, so they will naturally be willing to cooperate. "
Through the Omnichat system, store staff can send LINE messages to customers who have designated their services at any time, notifying the arrival of new products, reminding them of expiring discounts, etc. They can proactively invite customers to return visits, and no longer have to wait for customers to come to the store.