Centralizing communications is a general necessity for any company. However, for a company that works in several markets it is even more so. This is due to the fact that the information shared by employees in different markets is different and for this reason they must not allow themselves to mix messages. This is why they need a tool that even being on a single platform allows to divide and separate messages by markets and even by country thus maintaining control of each client effectively.
In this case, we will talk about Callbell and how this job seekers database tool can help manage and centralize messages.
Callbell is a tool that helps centralize messages from different communication channels, such as Facebook, Instagram and WhatsApp in one place. This tool has many features for sales and customer support that make communication more efficient and sales more abundant.
Among these features we have automatic routing or automatic assignment, CRM, sales funnel, bots, multi WhatsApp number and multi Instagram and Facebook page.
As you can see, Callbell is a super complete tool for sales teams, support and call centers and with it you can create different tabs of incoming messages where customers from each market, each collaborator will come and where you will have the possibility of connecting Facebook, Instagram and even WhatsApp pages.
Conclusion
In conclusion, companies need to centralize communications when working in different markets to maintain the organization. In this sense, the most suitable solution is to use the Callbell platform to manage the messages of each market separately and effectively.
If you want to create an account and discover the features of this tool, click here .