Explain what phishing is and how it targets

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When to Use Email Support: Discuss scenarios where email is the most appropriate channel (complex issues requiring detailed explanations, non-urgent inquiries, providing extensive documentation).
Composing an Effective Support Email: Guide users on how to structure their email for clarity:
Clear Subject Line: e.g., "Issue with Deposit - UID: [Your UID]"
Essential Information: Your MEXC UID, relevant transaction IDs, timestamps, screenshots.
Detailed Problem Description: What happened, when it happened, what you've tried.
Desired Outcome: What resolution are you seeking?
Attachment Best Practices: How to securely send screenshots or other supporting files.
Expected Response Times: Set realistic expectations for email support response times compared to live chat.
Tracking Your Request: Explain how the ticket system linked to email works.
Page 3: Securing Your Email Communications with MEXC: Fighting Phishing (Minimum 300 Words)

The Phishing Threat:crypto users specifically.
Identifying Official MEXC Emails: Detail key indicators:
Sender Domain: Stressing that official emails always come from mexc.com or bitfinex user phone number list verified subdomains.
Email Content: Professionalism, correct grammar, no urgent demands for private keys/passwords.
Links: How to hover over links to check their destination before clicking.
What MEXC Will NEVER Ask For: Reiterate that MEXC will never ask for your password, private keys, 2FA codes, or seed phrases via email.
Setting Up Email Filters/Spam Protection: Advise users on configuring their email client to identify and filter suspicious emails.
Reporting Suspicious Emails: Guide users on how to report potential phishing attempts to MEXC and their email provider.
Page 4: Managing Your MEXC Email Notifications and Preferences (Minimum 300 Words)

Types of Notifications: Discuss the various automated emails users receive:
Login alerts
Deposit/withdrawal confirmations
Order execution notifications
Password change alerts
Security alerts (e.g., new device login)
Accessing Email Settings on MEXC: Guide users through the platform interface to find their notification settings.
Customizing Alerts: How to select which types of emails to receive to avoid inbox clutter while staying informed.
Importance of All Security Alerts: Emphasize not disabling critical security notifications like login alerts.