Open-ended third blank

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Open-ended Discovery Question Builder The formula for building your own version of this question is simple. You ask your customer to finish this sentence: “I could [INSERT GOAL] in [INSERT TIME HORIZON] . Step 1: based on the information you’ve gathered from the customer thus far and the context of your discussion, fill in the first blank with an outcome they’re trying to drive. For example: “sell more software” “work better with other departments at our company” “deliver better customer service” “vastly improve the security of our network” “engage our remote employees” Step 2: fill in blank two with the timeline they’re looking to drive the result in.



For example: “this month” “this quarter” “this year” Step 3: challenge nepal cell phone number list them to complete the with ONE (i.e. the most impactful) solution to make it happen. For example, you could say: “Tim, if you don’t mind, complete this sentence for me, ‘My team could sell more software this quarter, if…’ What’s the if?” “Julie, if you don’t mind me asking, can you complete this sentence for me, ‘I could retain more of my remote employees over the next year, if…’ What’s the if?” “Alex, I know you mentioned delivering better business outcomes to your customers was a key focus for you.



But if you had to complete this sentence for me, ‘I could deliver better business outcomes to my customers this year, if…’ What’s the if?” Why This Works Why is this approach so effective? Let’s break it down: 1. Focus: asking open-ended, thought-provoking questions about your customer’s business but then only allowing them to select the most impactful “if” focuses them. It helps your customer cut out the noise and hone in on the most important insights.