In international e-commerce, it is very important to choose the right partner so that your shipments and returns are managed in the shortest time and at a cost that allows you to maintain your profit margin. To do this, you have to look at companies that have solid experience in the selected market.
4. Not setting the cost of your products or services appropriately. This is about setting the right price for your products or services so that you are competitive in the market, also covering shipping and return costs and taxes.
5. Not properly managing customer expectations. In international e-commerce, the consumer's concern about knowing how and when they will receive a purchase order is very important. It is one of the main things that a customer looks for in an e-commerce. Therefore, it is vital to take care of this aspect and offer clear and concise information about the product, payment method and shipping times and not hide it in one of the sections of the website where it is barely visible.
In this way, you will only create distrust in the consumer kazakhstan phone number data and cause them to abandon the purchase process.
In addition, it is essential to offer customer service in the language of the market to generate trust during the purchase process.
6. Not adjusting your marketing plan to the chosen market. The same channels and promotional actions do not work for all markets . What works to promote your e-commerce products in your country does not have to be effective in another environment. To do this, study the consumption and information habits of your target in the destination country to adapt the marketing plan for your e-commerce.
7. Not defining short-term objectives. The lack of objectives can prevent your online store from developing its expansion process properly in the destination country. The objectives that you are going to define will determine what tools you need to be able to measure these objectives and know if they are being met properly or not.
In this regard, the trick is to seek the firm's specialization in a specific and perfectly defined market segment. If you are new to international e-commerce, we recommend using the lean methodology (trial-error and continuous improvement), always being attentive to the insights you collect to improve them. Also, try to attract new customers by offering them a simple and close user experience.
8. Not thinking about the customer, only about the sale . One of the biggest mistakes you can make is to think only about the sale and not about your customers.. It's fine that one of your goals is to increase your sales, but you mustn't neglect the user. Using a friendly and personalized tone will help you avoid this mistake in international e-commerce. Don't forget that a purchasing process is not finished until the end customer receives their order and shows their satisfaction. To do this, offer efficient customer service that adequately addresses the needs of your users in the destination country.
Any of these eight mistakes can make you fail if you decide to launch your e-commerce business into international e-commerce without having clear and well-defined ideas about what taking this step entails.
Launch your international online project safely, by studying and analyzing your competition, having a team committed to your business and defining clea