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Create an experience of being heard

Posted: Thu Jan 23, 2025 4:01 am
by Joywtome231
2 .Ask relevant, meaningful questions and then… Be quiet

Gross employs her natural curiosity to understand more about her guests’ research, theories or artistic ventures and uncover their motivations, feelings and experiences. In short, her pre-work and her ability to hear what is being said in the moment creates fascinating audio portraits of people, their achievements and experiences.

The takeaway: Asking the right questions is one very effective method of beginning to south africa phone number resource develop relationships of trust and collegiality, gaining insights or closing a sale. You just need to give your colleague, boss or client the opportunity to speak up.


Gross has a robust list of questions she wants to ask, but she is able to put aside her agenda and listen well to what her guest is saying in every moment. This enables her to have an intimate, authentic conversation and probe further with great follow-up questions. It creates a great conversation and award-winning radio.

The takeaway: Forget about yourself. Put your worries, extraneous thoughts and subjective desires on HOLD for the moment. Place your attention on what the other person is saying. What do her words convey? What is her body language and facial expression communicating? Feeling as though one’s opinions, ideas and concerns have been heard is powerful. When you combine that experience with your response of intelligence, curiosity and empathy, you will be a much sought-after employee, colleague or vendor.