What obstacles does it encounter on its way?

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User problems that need to be solved (at a specific stage).
What kind of service does the client expect?

How can these obstacles be eliminated (specific ideas).
Observations made during the CJM analysis.
Elements of a CJM template
What elements to include in a CJM is up to you, depending on why you are starting the development and what data you want to collect in it. Here are the components that are most often included in any CJM:

If segmentation or the presence of a persona is provided, then the client’s iran email list route can be linked to it.
A short text description of the scenario.
A scenario laid out step by step and the actions that take place at each step.
Here you can describe what the user thought and felt as he or she moved through the stages of the scenario.
The CJM can display which specific business features should be taken into account at a particular step, which departments of the company are responsible for what. For example, the actions of marketers determine which specific site or brand the user will choose, and ensuring the client's transition to the site is the responsibility of IT specialists (and this should be noted in the CJM), etc.
Advantages and Disadvantages of CJM in Marketing
Positive points: