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Customers want to obtain business intelligence

Posted: Wed Jan 22, 2025 9:01 am
by mmehedi*#
2. Foreign trade customers do not need products at the moment, but ask about other products or detailed questions
Reply according to the company's situation and provide suggestions and information. Even if the deal is not concluded, a friendly relationship can be established, and business opportunities are hidden in the communication of product-related issues. Demonstrate professional knowledge and service attitude in the reply, answer the foreign trade customer's questions as detailed as possible, and provide personalized suggestions to show the company's attention to foreign trade customers and professionalism. Such professional replies can enhance foreign trade customers' trust in the company and lay the foundation for future cooperation.

3.
Reply carefully according to the company honduras whatsapp resource relationship and product promotion. At this time, what you can do is to show the company's strength, but protect the privacy of customers. Try not to disclose sensitive information in the reply, and avoid leaking company secrets or customer privacy. If the foreign trade customer is an old customer or there is a potential cooperation opportunity, you can introduce some information appropriately, but it needs to be done under the premise of protecting the privacy of the customer. At the same time, think from the customer's perspective, understand their real needs and purposes, so as to make a suitable response. When dealing with sensitive inquiries, a cautious and thoughtful attitude can effectively maintain foreign trade customer relationships and avoid unnecessary risks.