Support for CJ Affiliate vs AWIN vs Easy Affiliate
Posted: Sat Jan 18, 2025 8:45 am
Reliable and effective customer support is invaluable to almost every business. If you are having any issues with your affiliate marketing strategy, you may need help.
Let’s take a look at how the customer support options of the three affiliate platforms differ.
Support: CJ Affiliate
As an award-winning affiliate platform, it is no surprise that CJ Affiliate offers high-quality customer support services :
CJ Affiliate Customer Support.
In addition to worldwide phone support, you can also singapore business email list use a support ticket system when issues arise. Plus, you can access many of these resources, including an extensive knowledge base, through your dashboard:
CJ Affiliate Knowledge Base.
From the knowledge base, you'll have access to different tips on reporting and automation, deep linking, commissions, and more. This would be a good place to explore once you've completed your onboarding checklist.
Technical support: AWIN
AWIN has a Partner Success Center that offers multiple resources for navigating their network. Categories in this resource center include Getting Started, Promotion Methods , Payment , and much more:
AWIN Partner Success Center.
The Partner Success Center is geared toward influencers. There is also an Advertiser Success Center that provides relevant information for brands working with affiliates.
Although other customer support options may be available to AWIN users, these are not advertised to the general public. We therefore recommend that you research these services before making a decision.
Let’s take a look at how the customer support options of the three affiliate platforms differ.
Support: CJ Affiliate
As an award-winning affiliate platform, it is no surprise that CJ Affiliate offers high-quality customer support services :
CJ Affiliate Customer Support.
In addition to worldwide phone support, you can also singapore business email list use a support ticket system when issues arise. Plus, you can access many of these resources, including an extensive knowledge base, through your dashboard:
CJ Affiliate Knowledge Base.
From the knowledge base, you'll have access to different tips on reporting and automation, deep linking, commissions, and more. This would be a good place to explore once you've completed your onboarding checklist.
Technical support: AWIN
AWIN has a Partner Success Center that offers multiple resources for navigating their network. Categories in this resource center include Getting Started, Promotion Methods , Payment , and much more:
AWIN Partner Success Center.
The Partner Success Center is geared toward influencers. There is also an Advertiser Success Center that provides relevant information for brands working with affiliates.
Although other customer support options may be available to AWIN users, these are not advertised to the general public. We therefore recommend that you research these services before making a decision.