How to create a chatbot
Posted: Wed Apr 23, 2025 3:49 am
Well, if you've come this far - and are continuing to read - it means that you're convinced of the usefulness of chatbots and the advantages they can bring to your online store, and you want to understand how to create one and how to add it to your store. Don't worry, we've thought of that too!
To create a chatbot for your e-commerce or website, you have two options: you can rely on a programmer, or a computer scientist, and let them create the chatbot for you. Or you can choose one of the many tools available online, which allow you to create your bot independently and quickly, but above all (and this is the best part) without having to know how to program even a single line of code!
Assuming you choose the second option - although the first one is still valid - let's take a look at the best Italian chat bot software that you can use to create your own chatbot.
Laila: the chatbot with a human face
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Laila is the empathetic chatbot, a conversational chatbot that allows sweden email list you to manage customer support, collect leads and improve your business.
Created by the startup Mazer and based in Marcianise (Caserta), Laila's mission is to overcome the limits of other chatbots in interacting with users thanks to the use of emojis and gifs. It is a new, all-Italian approach to chatbots that aims to simulate the functioning of the human brain, so much so that on their website it is defined as "the chatbot with a human heart".
Of course, Laila is not a free chatbot, although by registering on the site you can request a free trial. Depending on your budget and needs, you can then choose between four different packages ranging from 199 to 899 euros per month.
Chatbot builder
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Your chatbot doesn’t necessarily have to be integrated into your website. In fact, one of the fastest and most intuitive options for having a chatbot is to use Facebook Messenger. And that’s exactly what Chatbots Builder does , an Italian chatbot that lets you create chatbots for Messenger (they say, in just 5 minutes!).
To create a chatbot for your e-commerce or website, you have two options: you can rely on a programmer, or a computer scientist, and let them create the chatbot for you. Or you can choose one of the many tools available online, which allow you to create your bot independently and quickly, but above all (and this is the best part) without having to know how to program even a single line of code!
Assuming you choose the second option - although the first one is still valid - let's take a look at the best Italian chat bot software that you can use to create your own chatbot.
Laila: the chatbot with a human face
undefined
Laila is the empathetic chatbot, a conversational chatbot that allows sweden email list you to manage customer support, collect leads and improve your business.
Created by the startup Mazer and based in Marcianise (Caserta), Laila's mission is to overcome the limits of other chatbots in interacting with users thanks to the use of emojis and gifs. It is a new, all-Italian approach to chatbots that aims to simulate the functioning of the human brain, so much so that on their website it is defined as "the chatbot with a human heart".
Of course, Laila is not a free chatbot, although by registering on the site you can request a free trial. Depending on your budget and needs, you can then choose between four different packages ranging from 199 to 899 euros per month.
Chatbot builder
undefined
Your chatbot doesn’t necessarily have to be integrated into your website. In fact, one of the fastest and most intuitive options for having a chatbot is to use Facebook Messenger. And that’s exactly what Chatbots Builder does , an Italian chatbot that lets you create chatbots for Messenger (they say, in just 5 minutes!).