Best Email Management Software for Customer Support
Posted: Sun Apr 20, 2025 4:42 am
Email Sales: Our mailing list features visual email builder software for creating abandoned cart emails , discount offers, and other conversion-boosting emails.
Reliability: We have only included email management software that we have tested ourselves on real websites.
Why trust WPBeginner?
We at WPBeginner are a team of experts with over 16 years of experience in WordPress, email marketing, SEO and more.
Over the years, we have tried different tools to find the options that best fit our needs. We currently use Help Scout and Drip .
While searching for the perfect email management software for WPBeginner, we tested a wide range of tools. This experience has allowed us to understand which tools are worth investing in and which are not.
We've also thoroughly reviewed and tested each tool on the list to provide the best recommendations. Learn more about our editorial process .
With that said, let's take a look at our list of the best email management software. Keep albania telemarketing data in mind that we've divided our list into 4 different categories, so feel free to use the links below to jump to the option that best suits your needs:
Best Email Management Software for Marketing
Best Email Management Software for Sales
Best Email Management Software for Individuals
Best Email Management Software for Customer Support
Customer support relies heavily on email communication to manage support tickets, contact users, and provide a consistent experience.
Here is a list of the best email management software for customer support.
1. Help the explorers
Help Scout
Help Scout is an all-in-one help desk software that manages all your chats, email support requests, and social conversations in one central place. We use it on the WPBeginner site for our customer support needs and love it.
In our experience, Help Scout’s Collaborative Inbox helps ensure customer emails are visible to the entire team and makes it easy to create responsive in-boxes.
Reliability: We have only included email management software that we have tested ourselves on real websites.
Why trust WPBeginner?
We at WPBeginner are a team of experts with over 16 years of experience in WordPress, email marketing, SEO and more.
Over the years, we have tried different tools to find the options that best fit our needs. We currently use Help Scout and Drip .
While searching for the perfect email management software for WPBeginner, we tested a wide range of tools. This experience has allowed us to understand which tools are worth investing in and which are not.
We've also thoroughly reviewed and tested each tool on the list to provide the best recommendations. Learn more about our editorial process .
With that said, let's take a look at our list of the best email management software. Keep albania telemarketing data in mind that we've divided our list into 4 different categories, so feel free to use the links below to jump to the option that best suits your needs:
Best Email Management Software for Marketing
Best Email Management Software for Sales
Best Email Management Software for Individuals
Best Email Management Software for Customer Support
Customer support relies heavily on email communication to manage support tickets, contact users, and provide a consistent experience.
Here is a list of the best email management software for customer support.
1. Help the explorers
Help Scout
Help Scout is an all-in-one help desk software that manages all your chats, email support requests, and social conversations in one central place. We use it on the WPBeginner site for our customer support needs and love it.
In our experience, Help Scout’s Collaborative Inbox helps ensure customer emails are visible to the entire team and makes it easy to create responsive in-boxes.