Remind about the benefits of your product or service

[Joywtome231]

Examples of push notifications for customer reactivation from FoodBand
Lost customers
These are customers who haven't contacted you for a long time. Perhaps some of them are already working with competitors, while others' needs have changed.

Among them, the following segments are distinguished:

"Lost Loyals" - group number starts with 13.
"Lost with average purchase frequency" - from numbers 12.
"Lost One-Timers" - number starts with 11.
The main approach: we perform the same actions as for "sleeping" buyers, only senegal phone number list we offer more radical discounts and bonuses. Namely, we find out the reason for the refusal of the product and stimulate repeat purchases. The emphasis is on "lost loyalists" and on customers with a large check amount. These are segments with numbers 133, 123 and 113.

Options for action:

Ask a direct question about the reasons for leaving - by email or by phone.
Make a personal offer with a big bonus for the purchase.
Share information about big sales and interesting promotions.
Tell about new products that have appeared during the client’s absence, or about what you have improved in the service, what updates have been made.
Don't put in too much effort - churn is inevitable. If the buyer hasn't responded to 2-3 of your attempts to get him back, perhaps his life situation has changed. Most likely, the product is no longer relevant for him. You'd better switch to other more likely clients.