End of guides, before and after
Posted: Wed Feb 12, 2025 4:43 am
Related articles
Related articles help people continue to self-serve while respecting more specific guides. I’m not saying you’ll bend over backwards and read all the Moz Help guides — I know it’s not exactly Netflix. But you never know — once you hit a guide on keyword lists, you might think to yourself, “Gosh, I also want to know how to port my lists to my uganda number data . Oh, and while I’m here, I’m going to check my campaign settings. And oh, a guide on setting up campaigns for subdomains? If you don’t mind!” Guide lovers around the world, cheers!
Feedback buttons
I know that feedback buttons are by no means a new concept in the world of guides. It seems like everywhere you turn there's a button, a toggle, or a link that lets some mysterious entity know how you feel about this, that, and the other.
Does anyone actually use this data? I wondered. The trick is to collect enough information that you can analyze trends and respond to feedback, but not so much that going through it becomes a huge, time-consuming chore.
When designing this feature, our goal was to gather actionable feedback from the people we want to help. Our amazing design, UX, and engineering teams have built us something special that we know will help us improve efficiently without any added noise.
Related articles help people continue to self-serve while respecting more specific guides. I’m not saying you’ll bend over backwards and read all the Moz Help guides — I know it’s not exactly Netflix. But you never know — once you hit a guide on keyword lists, you might think to yourself, “Gosh, I also want to know how to port my lists to my uganda number data . Oh, and while I’m here, I’m going to check my campaign settings. And oh, a guide on setting up campaigns for subdomains? If you don’t mind!” Guide lovers around the world, cheers!
Feedback buttons
I know that feedback buttons are by no means a new concept in the world of guides. It seems like everywhere you turn there's a button, a toggle, or a link that lets some mysterious entity know how you feel about this, that, and the other.
Does anyone actually use this data? I wondered. The trick is to collect enough information that you can analyze trends and respond to feedback, but not so much that going through it becomes a huge, time-consuming chore.
When designing this feature, our goal was to gather actionable feedback from the people we want to help. Our amazing design, UX, and engineering teams have built us something special that we know will help us improve efficiently without any added noise.