Examples of outstanding social listening
Posted: Sun Feb 02, 2025 5:16 am
Machine learning is the creation of tools for extracting knowledge from data. ML models are trained on data independently or in stages: supervised learning on human-prepared data and unsupervised learning — working with natural, noisy data.
Deep learning is the creation of multi-layered neural networks in areas where more advanced or faster analysis is needed and traditional machine learning can't handle it. The "depth" comes from a number of hidden layers of neurons in the network that perform mathematical calculations.
Big Data is working with large volumes of often unstructured data. The specifics of the field are tools and systems that can withstand high loads.
Data Science is a field that focuses on extracting meaning from data, visualizing it, gathering insights, and making decisions based on it. Data scientists use their knowledge and skills to draw conclusions that help companies and organizations make important decisions.
In contrast, a local restaurant may start by tracking conversations around its brand thailand rcs data and industry but later realize it must focus more on local trends and events. By refining their social listening strategy, they can identify opportunities to engage with their community, participate in local events, and better cater to their customer’s preferences.
By staying agile and continuously refining your social listening strategy, you ensure that your efforts remain adequate, relevant, and aligned with your business goals. This will help you stay ahead of the competition, adapt to market changes, and grow your business.
JetBlue Airways. JetBlue is known for its exceptional customer service on social media. Their social media team actively monitors and responds to customer inquiries and feedback. In one notable instance, a passenger tweeted about their disappointment with the lack of free in-flight Wi-Fi. JetBlue responded within minutes, apologizing for the inconvenience and explaining that they were working on expanding their Wi-Fi services.
Deep learning is the creation of multi-layered neural networks in areas where more advanced or faster analysis is needed and traditional machine learning can't handle it. The "depth" comes from a number of hidden layers of neurons in the network that perform mathematical calculations.
Big Data is working with large volumes of often unstructured data. The specifics of the field are tools and systems that can withstand high loads.
Data Science is a field that focuses on extracting meaning from data, visualizing it, gathering insights, and making decisions based on it. Data scientists use their knowledge and skills to draw conclusions that help companies and organizations make important decisions.
In contrast, a local restaurant may start by tracking conversations around its brand thailand rcs data and industry but later realize it must focus more on local trends and events. By refining their social listening strategy, they can identify opportunities to engage with their community, participate in local events, and better cater to their customer’s preferences.
By staying agile and continuously refining your social listening strategy, you ensure that your efforts remain adequate, relevant, and aligned with your business goals. This will help you stay ahead of the competition, adapt to market changes, and grow your business.
JetBlue Airways. JetBlue is known for its exceptional customer service on social media. Their social media team actively monitors and responds to customer inquiries and feedback. In one notable instance, a passenger tweeted about their disappointment with the lack of free in-flight Wi-Fi. JetBlue responded within minutes, apologizing for the inconvenience and explaining that they were working on expanding their Wi-Fi services.