Customer interaction process
Posted: Sun Jan 26, 2025 9:03 am
eCommerce Conversion Funnel
You may be tired of this discussion about the funnel that you see, but in reality it still happens. Our common goal is to ensure that the user visits the site , but everything that happens after that depends on e-marketing and e-mail marketing specialists. If the user visits the site, our goal is to convince him to leave his email address, agree to receive your offers and stay with you.
In addition, if the user leaves the site, but leaves his contact information, our goal is to attract his attention back to make a purchase from you. Then our task is to encourage him to make new purchases and attract his friends. belarus rcs data And finally, you need to work on maintaining loyalty.
Customer interaction process
Regarding loyalty, we can be brief here, since developing a loyalty card and bonus system is a large and extensive process.
The first stage we start with is attracting subscribers . You are already spending money on advertising, efforts to get people to your site, but many of them come and remain inactive.
This is an ideal case when a person comes to the site and makes a purchase right away. But this is an exception, most site visitors do not make purchases right away. Personally, I may be an exception, always buying something, but this is not a typical situation. Therefore, the first and most important thing we work on is subscription forms.
You may be tired of this discussion about the funnel that you see, but in reality it still happens. Our common goal is to ensure that the user visits the site , but everything that happens after that depends on e-marketing and e-mail marketing specialists. If the user visits the site, our goal is to convince him to leave his email address, agree to receive your offers and stay with you.
In addition, if the user leaves the site, but leaves his contact information, our goal is to attract his attention back to make a purchase from you. Then our task is to encourage him to make new purchases and attract his friends. belarus rcs data And finally, you need to work on maintaining loyalty.
Customer interaction process
Regarding loyalty, we can be brief here, since developing a loyalty card and bonus system is a large and extensive process.
The first stage we start with is attracting subscribers . You are already spending money on advertising, efforts to get people to your site, but many of them come and remain inactive.
This is an ideal case when a person comes to the site and makes a purchase right away. But this is an exception, most site visitors do not make purchases right away. Personally, I may be an exception, always buying something, but this is not a typical situation. Therefore, the first and most important thing we work on is subscription forms.