How can transactional analysis help?
To find out why it can be helpful in leading people, you have to take a closer look at Berne's statements. His statements, which revolutionized the world of psychoanalysis, were:
I am ok.
You are ok.
Simple statements, but they provide valuable input. Every person who comes into this world is basically OK. Their potential is healthy and good. People who suffer from mental health problems are full members of society and intelligent. All that is needed to shape one's own life is the person themselves. Everything that they need for this is already within them. His understanding of people is consistently positive.
These statements have led to psychologists and psychiatrists dealing with mentally ill people differently today. Conversations take place on an equal footing and with respect. But the mentally ill have also experienced a new self-understanding, because their self-image has changed. All people are equally OK and all mental problems can be solved.
The key to the solution lies in human communication. How a person communication email list communicates reveals their true character. But not only that, their feelings and memories also become visible.
The Parent-I
The Adult Self
The child-self.
Every person constantly oscillates between the behaviors mentioned in these three states, depending on their prevailing feelings, desires and needs. For a manager, this becomes visible on a verbal level, in the content of what an employee says. On a physical level, he perceives it through the tone of voice, facial expressions and gestures, i.e. how it is said.
The parent ego contains the statements and behavior of our parents as we experienced and understood them as children. No parental order is questioned. Orders and rules are obeyed unconditionally, because parents are a person's first role models. They shape every person in the first six years of life. At work, a manager experiences employees as frequently reprimanding or patronizing other employees. Alternatively, they may also be very caring employees. If verbal patronizing or disapproval occurs, people often frown, express blanket prejudices and make judgments that are intended to demean the other person.
Based on his observations, Berne divided people’s behavior into three states:
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