Closed Questions Because In Addition To Proposing Concrete Answers They . Also Offer The Possibility Of Giving Another Different Answer And Of Developing It In A . Telemarketing Conversation We Will Use Open Questions When We Want To Give More Freedom To . The Clients And Create A Relaxed And Spontaneous Atmosphere While The Closed Ones Will Allow . Us To Obtain Much More Concrete Answers So They Will Be Ideal For Carrying Out . Studies Or Surveys How To Ask Appropriate Questions To A Client We Give You A .
Series Of Tips To Formulate The Questions advertising data In An Appropriate Way Prepare The Conversation Before . Speaking With The Client It Is Advisable To Have A Small Script To Do This . We Can Gather All The Information We Have About Him Including His History Of Interactions . With The Company This Will Help Us To Better Guide The Questions And Even To . Anticipate Situations That May Occur Choose The Right Moment To Start Asking Asking The First . Questions After The Greeting Could Make The Client Uncomfortable The Ideal Is To Converse Naturally .
At The Beginning And Wait For The Ideal Moment To Ask The First Question The . First Questions Should Be Simple Lets Go From The General To The Specific In Order . To Focus Little By Little On What Really Interests Us Adapting The Tone Of The . Questions To The Conversation And The Context Is Essential For Us To Sound Natural When . Speaking Asking Questions Mechanically And In A Monotonous Tone Of Voice Will Create A Feeling . Of Boredom In Our Interlocutor So This Is Something We Will Have To Avoid Do .