Why ask permission to post the tweets?
The tweets we identified are exclusively public tweets. According to Funda case law (described in this article on the same case by Arnoud Engelfriet ), quoting these tweets on a website is permitted. So the question is: why would you still ask permission? Our line of thought for that was the following.
Twitter users with an open account are in principle in agreement, this is also stated in the general terms and conditions, with the forwarding of tweets to the website of De Telefoongids. After all, their profile is set up that way. But:
A review is an opinion, a feeling and/or an emotion that is described. This gives the content a personal charge and some people do not appreciate it when this is automatically reposted. These people should have the opportunity to indicate that their tweets should not be reposted.
Not everyone is aware of the fact that public tweets are not only visible to followers, but to anyone who can set up a Twitter search. These people should also have the opportunity to indicate that we will not repost their tweets.
As far as we know, there are no other sites that collect tweets in such a way and on such a scale. Therefore, it is better to start cautiously and adjust later on the basis of the responses, in other words: do not ask permission if it turns out to be unnecessary
Results of the pilot
The first results of this pilot are remarkable. In the first six weeks of the pilot we identified more than 3100 suitable positive and negative tweets. The content of the tweets varied from “delicious food in restaurant …” to much more extensive tweets with descriptions about the atmosphere, the kitchen, the chef, service, facilities for children, friendliness to vegetarians etc. A striking number of people took a picture of their food and posted it. It was also nice that we also identified reviews from famous Dutch people in this way.
Source: https://twitter.com/#!/YolantheCabau/st ... 9795342336
Many more positive reviews than negative
People tweet remarkably positively about restaurants where they have eaten out. 99% of all tweets were positive. Negative reviews were often impossible to place because the name of the company was not mentioned. Think of tweets like "what a bad service here, not normal!".
Diverse reactions to the pilot
Of all those who were asked for approval, 70% clicked on the link to the page explaining brother cell phone list the review method of De Telefoongids. Then only 6.24% indicated that the tweets should not be used. 7.21% indicated, on the other hand, that tweets may always be shown, which emphasizes that not everyone thinks the same about this.
Responses to consent request
Also via mentions directed to the account @reviewsDTG very different reactions came forward, varying from "fuck off with your spam" to "What a great service that you ask if you can show the tweet". The reaction that is most decisive for the future of this pilot is the reaction of Twitter. Twitter has temporarily blocked the account. The reason for this is that the account sends many 'unsolicited mentions'. Contact with Twitter has not yet led to a solution and asking permission before posting implies sending tweets.
Future
We have reviewed the request for permission and have decided to drop this. The blocking of Twitter means that requesting approval via the Twitter account is unfortunately not possible and the percentage of people who indicate that they do not agree with the placement is relatively low. If permission is no longer requested, people will also no longer receive mentions that are experienced as spam.
In addition, we are investigating several options to further expand this project, such as adding extra sections (think retail) and sources (Hyves, Facebook). A large number of tweets have been posted with a photo. It is possible that we will also post these with the review in the future. All in all, we conclude from this pilot that Twitter is a good source for reviews!