Many users know WhatsApp as a popular messenger. For online business owners, the developers have provided a special version. Let's figure out: what are the differences between the two applications, how to make a business account in WhatsApp from a regular profile.
WhatsApp - a business tool
WhatsApp Messenger allows you to exchange messages, media files, make audio and video calls, and create group correspondence. WhatsApp Business was created as a separate platform for business, complementing the functions of a regular messenger - it simplifies work with the client: it allows you to make a quick response, automate marketing mailings, and sort requests.
business whatsapp account
WhatsApp Business offers:
— detailed profile description: area of work, website, schedule, email portuguese mobile number example address, alternative methods of communication;
- adding products and services to your WhatsApp account
- creating template responses to frequently asked questions
— sending automatic welcome messages, autodirect
- statistics on sent, received, read messages, their management
— grouping chats according to the selected principle (new/regular customer, paid/unpaid order), choosing a name, color of the group label.
In addition to the additional functionality of a regular messenger, a WhatsApp business account:
- does not contain advertising, restrictions on the type of trial period
- free application
— has a convenient transition for the client to the dialogue - a short, clickable link or QR code
- introduces the user as an employee of the company
Disadvantages: the inability to transfer data from a business account, the inability to use both versions of WhatsApp through one phone number.
WhatsApp Business Account: Setup and Benefits
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