UIS technical department engineers continue to work, observing all safety precautions

[ashammi228]

engineer01.png



On-duty shift engineers continue to work according to telegram australia their 24-hour schedule in an enhanced composition (we additionally take employees out), they get to work by corporate taxi (thanks to the company for their care), the office has enough antiseptics for treating hands and surfaces. Network operation engineers have switched to a schedule of 8:00 - 20:00 with the motto "not a single break" - we minimize the time for processing customer requests, provide assistance to the company's employees when working from home.

The most important thing for us is that our customers have quality communications during these difficult times.


We also adhere to the maintenance and upgrade schedule for the entire fleet of servers and telecommunications equipment, although we are faced with new rules for visiting and working at communication nodes (at least without sabotage for now). When working at our main site MMTS-9, you must wear an individual medical mask - and try moving a heavy server from rack to rack in a mask: it's stuffy, it's hard to breathe, your face sweats, and your nose is sure to itch.

We are fully aware of the responsibility of our work and independently make the decision to go to the office, without orders from senior management.

We now clean the office ourselves. And the flowers, the flowers – we have to water them too.


It's sad, of course, to come to the office in the morning, which used to be full of people, and see empty tables. We would like a cat, so that we have someone to talk to, complain about our problems, ask for advice. You tell him - cat, why do delays to Google resources start to increase every day after 13:00 and how to fix it? And he - meows to you, puts his paw on your hand and buries his muzzle. And you understand that you cannot fix the delay to Google resources - it is there, outside our company, and beyond the borders of the Russian Federation, that the channels of European telecom operators are bursting at the seams due to peak load.

Every morning, leaving home for the office, you check the news feeds - is it still possible to leave home for work (in a mask, in gloves - to the car)? Will the Russian National Guard catch you? What to do if a total quarantine is suddenly introduced, and they forgot to warn us?

Yes, the office really misses a cat. It's enough to drive you crazy.


Chronicle of the Time of Troubles

March 25. During the president's address to the nation, the number of calls decreased by 20% - this was the first sign of the beginning of the quarantine era.

March 26. We do not notice a general decline in the number of calls; clients continue to use our services.

March 27. A slight decrease in the number of calls by 10%, this can be attributed to Friday, good weather and solar flares.

March 28 and 29. Days off.

March 30. Day 1 of the official quarantine. The number of calls per busy hour (PPH) is 30% lower than the week before.

March 31. Day 2 of the official quarantine. The number of calls to the ChNN is 39% less than the week before.

April 1. Day 3 of the official quarantine. The number of calls to the ChNN is 40% less than the week before.

April 2. Day 4 of the official quarantine. The number of calls to the ChNN is 40% less than the week before.

April 3. Day 5 of the official quarantine. The number of calls to the ChNN is 38% less than the week before.

April 4 and 5. Days off.

April 6. Day 8 of the official quarantine and the "first" day of increased workload. The number of calls to the CHNN is 23% less than in the "pre-quarantine" week.

April 7. Day 9 of quarantine. The number of calls to the CHNN is 29% less than in the "pre-quarantine" week.

April 8. Day 10 of quarantine. The number of calls to the CHNN is 25% less than in the "pre-quarantine" week.

We use the decrease in traffic to carry out equipment modernization work. Right now, while this article is being written, we are receiving new telecommunications equipment from our supplier, the installation of which will begin tomorrow at the MMTS-9 node.

Yes, we are afraid of getting infected, but we cannot leave the server park and all nodes unattended and not keep our finger on the pulse. During the quarantine, there were no accidents that would require the prompt departure of a full team of engineers (pah-pah-pah), but we are ready for any surprises.

We hope that the quarantine will end soon and the volumes of traffic that pass through our network will return to their previous levels and that by the summer holiday season our network and our equipment will be fully ready for trouble-free operation.

Really, the engineering service is a bit exhausted. I want to sit at home, remotely, with a laptop and a bottle of beer, watching TV series and writing in chats about how great we all are. I don’t want all this – wearing a mask, gloves, constantly washing my hands and being afraid...

But we have a supply of coffee, a supply of cookies, a comfortable office – and we can handle it.