Collection law in Peru | Guide to understanding it

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More and more companies are offering products or services on credit . However, when making this decision, it is important to take into account the debt collection law that applies in the country where you operate. In this way, you will avoid committing violations in the collection procedures that lead to costly fines; among them, according to the new Consumer Protection and Defense Code , up to 450 UIT (Tax Units) in the most serious cases.

What will you find in this text?

What law regulates debt collection in Peru?

What is considered an abusive collection method according to this Code?

1. Sending misleading documents

2. Contact on certain days and times

3. Publicly display the debtor

4. Visually harass the debtor

5. Disseminating information about the debtor without a court order

6. Communicate with third parties related to the debtor

7. Sending documents to addresses other than the debtor's

How can automation help comply with the Collection Law in Peru?

1. Allows the registration and monitoring of debtors within legal timeframes

2. Facilitating the sending of clear and transparent documents

3. Improving the confidentiality of debtor information

4. Facilitating communication and contact management

5. Allowing to have a record of consents and preferences of debtors

What law regulates debt collection in Peru?
In Peru, the law in charge of regulating debt collection is the Consumer buy uk mobile number and Defense Code , specifically under the name Law No. 29571. This legal framework establishes rigorous procedures that companies must follow when carrying out debt collection activities, with the primary objective of safeguarding the rights of consumers.

The debt collection law strictly prohibits the use of debt collection methods that may negatively affect the consumer's reputation, invade the privacy of his or her home, interfere with his or her work responsibilities, or damage his or her image in the eyes of third parties. These provisions ensure a debt collection environment that is respectful and in accordance with consumer protection principles.

What is considered an abusive collection method according to this Code?
According to Chapter III of the Consumer Protection and Defense Code, the following are considered abusive collection methods:

1. Sending misleading documents
It is prohibited to send the debtor, or his guarantor, documents that simulate notifications or judicial documents, avoiding practices that generate confusion or unjustified fear.

2. Contact on certain days and times
Visits and phone calls are not permitted between 8:00 p.m. and 7:00 a.m., as well as on Saturdays, Sundays and holidays. This way, sensitive times are respected to avoid unnecessary inconvenience.

3. Publicly display the debtor
It is prohibited to post signs or writings at the debtor's or guarantor's home, which require payment of obligations, in order to protect privacy and avoid practices that affect the public image.