VoIP telephony has a very positive point, which is its low cost , and the communication channel also counts a lot. WhatsApp is an ideal way to communicate with the customer and have a low cost, since with just a Wi-Fi network it is possible to carry out any process within the company. It is an easy, practical and economical way, without the need for contracts and ties with any service, platform or operator.
To implement this customer service option , the company needs an active VoIP uk number list number on a device that can download the WhatsApp Business app. Once this is done, registration is normal, the same process as for regular WhatsApp. Once the number is active on WhatsApp Business, the person responsible for the device must enter the necessary information about the company and the product or service so that the customer can access it. Don't forget to set up business hours and the automatic messages necessary for the business.
VoIP calls and messages sent/received will always depend on the quality of the Wi-Fi connection, with the risk of going offline at some point. However, the internet should not be the only concern when making calls and sending/receiving messages; the way you communicate (tone of voice) is very important for the progress and analysis of your strategy.
"
Talk to Ligou.me
With the aim of modernizing and automating your company's processes, Ligou.me has selected some services and strategies for you to use in your business, focusing on the development and growth of your brand. If you are not yet familiar with or have questions about the services that Ligou.me offers, speak to one of our representatives .
How to use VoIP telephony on WhatsApp Business?
-
- Posts: 17
- Joined: Sun Dec 22, 2024 3:37 am